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the patients
    Investigation on the Requirements of Healthy Education in the Patients with Diabetes
    糖尿病病人健康教育需求调查分析
    Effect Analysis of Health Education for the Patients in Cadre Wards
    干部科病人健康教育效果分析
    Investigation on the Manners of the Patients Choosing Health Educational Modes
    病人选择健康教育方式的态度调查
    To Set up Case Flat with Quality - control Centered with the Patients
    以病人为中心 构建病例质控平台——重点病人安全 一般病人满意的质控艺术
    The practice of establishing the informational management centers on the patients
    建立以病人为中心信息化之实践
    Application of the patients satisfaction degree in quality assessment of health service
    病人满意度在卫生服务质量评价中的应用
    (2)Discrimination function analysis based on the 9 original subscales showed that the power of the SCL-90 in discriminating the patients and the community was good with a corrective rate of 80.6%;
    (2 )判别函数分析发现SCL 90能很好区分病人和正常人 ,正判率为 80 .6% ;
    Methods A study was made of the medical records of all the patients discharged from a certain hospital throughout 1999 and a multilevel analysis was conducted of 667 disease entities, 1 518 disease types and 26 668 medical records via feasibility tests on the division of cases into various types, normal distribution tests and choice of standard statistical methods.
    方法  调查了某医院1999年全年出院病人病案,对667个病种、1518个病型、26668份病案,进行了病例分型可行性试验、正态性分布检验和建立标准的统计方法选择等多层次分析。
    Results The experimental study indicates that due to factors like differences in the conditions of the patients, the average length of stay and medical expenses for diseases of the same entity are both of skew distribution.
    结果 实验研究表明,由于病人病情差异等因素,同种疾病的平均住院日与医疗费用均呈偏态分布。
    Position of society, position of market and position of production of medical service are that the patients are the most important factor, services are basic factor and quality is first - class, which are the basis of sustained development of hospitals.
    医疗服务的社会定位、市场定位、产品定位应是“病人至上”、“服务为本”、“质量第一”,它是医院可持续发展的根本之所在。
    Department of distribution and allocation is a product of new service model which focus on the patients.
    发送调配部是医院后勤系统根据医院以病人为中心的服务模式的需要应运而生,为临床一线服务的部门。
    A total of 82.8% of the patients were satisfied with the medical care.
    82.8%病人对医疗服务感到满意。
    Results The comparison between computer aided management and manual management at the same period in 1999 showed that the computer aided management could increase the accurate rate of various bill accounting, the accurate rate of charge and charge up and the patients' satisfaction by 6 %, 5 % and 31%, respectively.
    结果计算机管理与 1999年同期人工管理进行比较 ,各类单据划价准确率、收费记账准确率、病人满意度分别提高 6 %、5 %、31% ;
    Objective To increase the level of the guidance for discharged patients to meet the healthy demand of the patients.
    目的提高出院指导水平 ,满足病人的健康需求。
    Results Depressive state to some extent occurred in 60 3 % of the patients.
    结果 6 0 .3%的病人处于不同程度的抑郁状态 ;
    Objective: Discuss the mechanism of developing high quality service for the satisfaction of the patients to keep speed of continuing development of the hospital.
    目的 :探讨现代医院开展全优服务追求病人满意机制 ,以保持医院可持续发展速度。
    Results: Discussing the cognition of the high quality service and satisfaction of the patients, th echaracteristics of the service in the modern hospital, modern cognition of the service, philosophy thinking of the high quality service.
    结果 :论述了全优服务与病人满意观念 ,现代医院服务特点 ,服务的现代理念 ,全优服务的哲学思考。
    Conclusion: the highest standard in the modern hospital is the satisfaction of the patients, the service is benefit, do service from trivial things, suit patients' convenience, service needs design, competition, knowledge and individuality.
    结论 :病人满意是现代医院的最高标准 ,服务就是效益 ,服务从点滴做起 ,从方便病人开始 ,服务要设计 ,服务要竞争 ,服务要知识 ,服务要个性化。
    The numbers of the patients and the bedspace of internal medicine were account for 12.14% and 13.22% separately. The numbers of the surgery patients and bedspace account for 30.94% and 40.31%.
    内、外科病人和床位分别占 12 .14 %、13.2 2 %和 30 .91%、4 0 .31% ;
    Conclusions According to the needs of different patients, applying PDCA circulation rationally can raise the patients satisfactory degree to nursing service.
    不满意(<60分)由原来的2%下降0%,效果明显,提高了病人 满意度。 结论针对不同层次病人的需求,合理地应用PDCA循环理论可提高护理服务的病人的满 意度。
 

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