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gap模型
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  gap model
     Evaluating Service Capacity Using Extended GAP Model
     利用扩展的GAP模型评价企业的服务能力
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     According to the principle of Service Profit Chain model and the Gap model of Service Quality, the paper advances three main hypotheses: a) hypotheses 1: the internal service quality has great influence on the employee satisfaction; b) hypotheses!
     本论文以Heskett等学者提出的“服务利润链”概念模型为线索,结合Parasuranman等学者的服务质量差距模型(GAP模型),笔者提出了三个主要假设:假设一、内部服务质量的整体水平对整体员工满意度有着显著影响;
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     Moreover, this paper analyzes the concrete factors of the logistics customer service supervision in the railway freight enterprise, designs the three lay factors system for logistics customer service, discusses the application of GAP model in logistics customer service, brings out the GAP evaluation indexes system for logistics customer service and builds the basic frame of the logistics customer service supervision for the railway freight enterprise.
     论文对铁路货运企业物流客户服务监控的具体要素进行分析,建立了铁路货运企业物流客户服务三层要素体系,探讨了GAP模型在物流客户服务监控中的应用,提出了铁路货运企业物流客户服务GAP评价指标体系,并构建、了铁路货运企业物流客户服务质量监控系统框架。
短句来源
     Then this thesis has get out of carry on the summary of the theory of service profit chain and the service quality gap model (GAP model);
     然后对赫斯克特(James.L.Heskett)等学者提出的“服务利润链”概念模型和Parasuranman等学者提出的服务质量差距模型(GAP模型)进行了概述,为实证分析提供了充足的理论依据。
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  “gap模型”译为未确定词的双语例句
     Furthermore, utilizing the theory of function gap, we creatively take an investigation on the Gap statistical properties of images. Finally, the gap statistical models for edge detection are proposed.
     (3)提出了图像中点Gap的概念,研究了图像中边缘的点Gap特征,导出了广义阶跃边缘和广义屋脊边缘的表示方法,建立了图像多尺度边缘检测的点Gap模型,并提出了点分布Gap的图像多尺度边缘检测算法,进一步研究了点顺序秩和Gap及其理论在边缘检测中的应用;
短句来源
     Total design and detailed design also be carried out, and keytechnologies for software prototype system development are studied.
     本文还给出了 SCCDB-MAC/GAP 模型的总体设计方案和详细设计过程,并对该模型的软件原型系统开发过程中涉及的关键技术进行了分析。
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  相似匹配句对
     Obviously, EVA model turns out a scientific appraisals to motivate the managers.
     该模型为:
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     This improved mixing dielectric model yields an excellent fit to measured data.
     模型
短句来源
     Advances of Gap Model.
     林隙(Gap)模型研究进展
短句来源
     Evaluating Service Capacity Using Extended GAP Model
     利用扩展的GAP模型评价企业的服务能力
短句来源
     Historical Development of GAP
     GAP的发展
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  gap model
Non-Fermi-liquid behavior in the fluctuating gap model: From the pole to a zero of the Green's function
      
We analyze the non-Fermi-liquid (NFL) behavior of the fluctuating gap model (FGM) of pseudogap behavior in both one and two dimensions.
      
In one dimension our model reduces to the fluctuating gap model (FGM) with a gap that is constrained to be of the form , where A and Q are random variables.
      
An attempt to explain the results using a s-wave approach, as in the two-gap model, is able to reproduce the data but gives results quantitatively conflicting.
      
Based on our self-consistent outer gap model for high energy emission from the rotationpowered pulsars, we study the statistical properties of X-ray and y-ray emission from the rotation-powered pulsars, and other statistical properties (e.g.
      
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ased on surfvey of more than 30 papers and books, the paper systematically reviewed research history of Gap model. The advances of some main topics of Gap model such as fundamental growth equation, effects of the environmental factors (light, temperature and soil moisture), regeneration and mortality were summarized.

林隙(Gap)模型研究进展于振良赵士洞(中国科学院自然资源综合考察委员会,北京100101)AdvancesofGapModel.YuZhenliang,ZhaoShidong(CommisionforIntegratedSurveyofNatura...

Service quality is critical to the survival and development of a service organization. It depends on the gap between the perceived and expected service performances. In the classical model of GAP brought forward by Parasuraman, Zeithaml and Berry, this gap is considered to be formed from other four gaps in the service process. However, it has only theoretical significance, and cannot be evaluated quantitatively. This study extends these four gaps into seventeen gaps for which the measuring indicators are allocated....

Service quality is critical to the survival and development of a service organization. It depends on the gap between the perceived and expected service performances. In the classical model of GAP brought forward by Parasuraman, Zeithaml and Berry, this gap is considered to be formed from other four gaps in the service process. However, it has only theoretical significance, and cannot be evaluated quantitatively. This study extends these four gaps into seventeen gaps for which the measuring indicators are allocated. On the basis of this, a framework of indicators for evaluating the capacity of service organization is established and implemented.

服务质量对于服务企业的生存和发展至关重要。顾客往往根据感知服务实绩和期望服务实绩之间的差距来判断服务质量的高低。在Parasuraman、Zeithaml和Berry提出的服务质量差距模型(GAPModel)中,这一差距被认为由发生在服务过程中的其它4个差距所导致。然而,由于GAP模型的描述过于简化,无法直接评价发生在企业内部的这4个差距,并由此评价企业满足顾客期望的能力。本文将这4个GAP细分为17个扩展GAP,并为扩展GAP设立了具体的观测指标。基于此,建立了评价企业服务能力的指标体系,并在实际案例中得到了应用。

This paper firstly introduces the status-quo of library service quality in China. Then it presents the GAPS in the western theory on service management and makes a further analysis on its structure and content. The author compares the basic thinking and content of different service quality evaluation systems including TQM(Total Quality Management), CS(Customer Satisfactory), LibQUAL+, ISO9000 and GAPS. Finally the author raises some suggestions on library service management according to the different stages...

This paper firstly introduces the status-quo of library service quality in China. Then it presents the GAPS in the western theory on service management and makes a further analysis on its structure and content. The author compares the basic thinking and content of different service quality evaluation systems including TQM(Total Quality Management), CS(Customer Satisfactory), LibQUAL+, ISO9000 and GAPS. Finally the author raises some suggestions on library service management according to the different stages of GAPS.

对我国图书馆服务质量的现状进行论述,并提出西方服务管理理论中的GAPS模型,深入剖析GAPS模型的结构与内容;然后对包括全面质量管理(TQM)、用户满意度(CS)模型、LibQUAL+、ISO9000标准以及GAPS在内的各种服务质量评价方法的基本思想和内容进行比较,并将GAPS模型应用到图书馆的服务评价中;最后从GAPS模型的各个阶段出发,为图书馆的服务管理活动提出相关的建议。

 
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