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服务质量
相关语句
  service quality
    On the Management and Control of the Service Quality in Hotels
    论饭店服务质量的管理和控制
短句来源
    Service Offering Process and Service Quality
    服务提供过程与服务质量
短句来源
    On the Present Condition,Trend of and Solution to the Service Quality of Beijing's Tourist
    北京市旅游涉外饭店服务质量现状、趋势及对策——对近3年饭店投诉情况的分析
短句来源
    Application of SERVQUAL Scale to Measure Service Quality
    SERVQUAL标尺测量服务质量的应用研究
短句来源
    On The Measurement and Improvement of Hotel Service Quality
    饭店服务质量的测量与改进
短句来源
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  “服务质量”译为未确定词的双语例句
    An Empirical Study on the Focus of Hotel Quality Management
    宾馆服务质量管理工作重点研究
短句来源
    Fuzzy-rating-based comprehensive evaluation for dinning sevice quality
    基于模糊评价法的餐饮业顾客服务质量综合评价
短句来源
    Process mode of quality management system of welcoming and seeing-off service in the Olympic Games
    奥运会迎送服务质量管理体系的过程模式研究
短句来源
    On the Service and Quality Management of Customer-oriented Hotel
    酒店顾客型服务质量管理分析
短句来源
    The Study on the Quality Assurance System of the Hotel Service in China
    我国饭店服务质量保证体系研究
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  service quality
An algorithm is designed for computing "throughput" service quality characteristics of circuit-switched re-routing networks with regard for the influence of undetected failures in commutation devices if crankbacking is used for switching.
      
The impact of organizational learning and vendor service quality on usage, usage outcome, and use process were robust.
      
Exploratory study of logistics service quality scale based on online shopping malls
      
Logistics service quality (LSQ) has significant impact on revenue and profitability.
      
Some indicators of service quality are independently associated with rates of detention.
      
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This article shows that it is a necessary meaans to make use of computer-based management information system in moderm hotels to improve the operation effectiveness, management lever and service quality. The author discusses the present situation of using management information system in our hotels, analysed the advantages and disadvantages of various management information systems used in our country at the present time and points out the problem which should be paid attetion to in developing and using management...

This article shows that it is a necessary meaans to make use of computer-based management information system in moderm hotels to improve the operation effectiveness, management lever and service quality. The author discusses the present situation of using management information system in our hotels, analysed the advantages and disadvantages of various management information systems used in our country at the present time and points out the problem which should be paid attetion to in developing and using management information systems and that of personnel guarantee in using management information systems in hotels.

现代化饭店业使用管理信息系统是提高饭店工作效率、管理水平和服务质量的必要手段。本文介绍了我国饭店业使用管理信息系统的现状,分析了目前我国使用的各种类型饭店管理信息系统的优缺点;指出了饭店业开发和使用管理信息系统应注意的问题和饭店业使用管理信息系统的人员保证问题。

The article points out that with the rapid development of the social service economy and the increasingly fiercingcompetition of the service in hotels,the hotel managers are breaking the bondage of traditional ideas,service consciousness and service behaviour. our service level is heading for internationalization, modernizat ion and systematizatio, The article, while making a systematic exposition of a profound connotation of the servive quality, furthermore gives a de scription of the gap analysis model of...

The article points out that with the rapid development of the social service economy and the increasingly fiercingcompetition of the service in hotels,the hotel managers are breaking the bondage of traditional ideas,service consciousness and service behaviour. our service level is heading for internationalization, modernizat ion and systematizatio, The article, while making a systematic exposition of a profound connotation of the servive quality, furthermore gives a de scription of the gap analysis model of the management of the service quality. This model shows five kinds of gaps in terms of the service quality. It offers our hotel managers a scientific and logical method to solve these problems and can be served as a reference for the managers in hotles of different grades, types and scales.

论饭店服务质量的管理和控制张俐俐中国旅游管理干部学院OntheManagementandControloftheServiceQualityinHotels¥ZhangLiLiAbstract:Thearticlepointsoutthatwitht...

To raise the serving quality of restaurants eans strengthening the sense of enterprise's integative service. The sense of integrative service is the unity, norm of the whole serving quality. From the practice of restaurant industry, the article limits the four ey elements consisting of the sense of the whole service and mutual relations. It also sums up the successful experience of restaurants by deterining and practicing the sense of the whole service, meanwhile, and also points out problems which affects the...

To raise the serving quality of restaurants eans strengthening the sense of enterprise's integative service. The sense of integrative service is the unity, norm of the whole serving quality. From the practice of restaurant industry, the article limits the four ey elements consisting of the sense of the whole service and mutual relations. It also sums up the successful experience of restaurants by deterining and practicing the sense of the whole service, meanwhile, and also points out problems which affects the rise in the best service quality in the light of management.

提高酒店的服务质量必须增强企业的整体服务意识。整体服务意识是统一、规范、完整的服务质量观。本文从酒店业的实际出发,界定了构成整体服务意识的四个要素及其相互之间的关系,概括并总结了确立和实践整体服务意识的酒店企业的成功经验,同时还从企业经营管理的角度指出影响酒店提高优质服务所存在的问题。

 
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