Three kinds of hospital quality management systems--Total Quality Management(TQM),Six Sigma(6σ)and ISO9000(International Organization for Standardization) have various characteristics respectively and can standardize the medical treatment behaviors,control the related factors and the process,complement each other and improve the quality of hospital management.
三种医院质量管理体系-全面质量管理(Total Quality Management,TQM)、六西格玛(SixSigma,6σ)和ISO 9000(International Organization for Standardization)具有各自的特点,可以规范医疗行为,对相关因素和流程进行控制,可以相辅相成,有利于医院的质量管理。
Do inquire into modern hospital quality control thought , use for reference enterprise and commerce quality control taste ,lambda binding our country, our army hospital truth ,put forward: total quality management ;
Do inquire into modern hospital quality control thought, use for reference enterprise and com- merce quality control taste，lambda binding our country，our army hospital truth，put forward：total qual- ity management；
It illustrates the current situation of quality control in hospital and puts forward the introduction of ISO9001,focusing on 2000 quality control system,and introduces how to combine the present management system with ISO9001 management system and how to build up a suitable system so as to improve the service quality in hospital.