The prerequisite of improving the competitiveness of Chinese serving enterprises is to understand the factors that influence the competitiveness of them. However, the previous achievements on competitiveness focus on manufacturing enterprises, the competitiveness of service enterprises haven't done systematic researches, most of which investigate the competitiveness of a certain service industry such as banks, tourist enterprises etc from the prospective of marketing, management, and other single factor of service.
However,because of the particularity in different service industries,the research of service industry is not systematic compared with the manufacturing organization. But,the research of service industry is essential both in theory and practice.
After developed countries transfer the manufacturing industry to the developing countries with advantages of cheaper cost of the labor and lower total cost, a new wave of international transfer of knowledge-based service industries from developed countries represented by U.S.A to the new market countries with the advantages of intellectual talents has been flourishing recently. The transnational corporations (TNCs) also begin to offshore and outsource their service functions.
Firstly, this paper analyzes the determination factors of international competitiveness in service industry from five aspects: manufacturing stuff, demand, correlative industry, corporation strategy and government.