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customer reaction
相关语句
  相似匹配句对
     corporations’reaction to the change of customer desired value.
     企业应对顾客期望价值转变的对策。
短句来源
     The Sulfinatodehalogenation Reaction
     亚磺化脱卤反应
短句来源
     Revolution and Reaction
     法国大革命与反应
短句来源
     On the customer's Value
     顾客价值论
短句来源
     On Customer Service
     论顾客服务
短句来源
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  customer reaction
We have clear, market facing strategies in place for each business and customer reaction has been very favourable since we announced our plans.
      
Customer reaction to the AMR deployment has been very positive.
      
Also explain what you will do to overcome negative customer reaction.
      


Quality service plays an important role in the development of customer relationships. Based upon an experiment study, the paper investigates impacts of service process and outcome on customer satisfaction and repatronage intention, and explores mitigating effects of customer relationship and trustworthiness on customer reactions to service failures. The findings show that there is an interactive effect between service process and outcome, customer relationship and induced trust...

Quality service plays an important role in the development of customer relationships. Based upon an experiment study, the paper investigates impacts of service process and outcome on customer satisfaction and repatronage intention, and explores mitigating effects of customer relationship and trustworthiness on customer reactions to service failures. The findings show that there is an interactive effect between service process and outcome, customer relationship and induced trust mitigate the impacts of service failures on post consumption behavior.

优异的服务质量是建立长期顾客关系的重要手段。本文通过实际调查,分析了服务质量的两个维度--结果质量和过程质量对顾客满意度和重购意愿的影响,并探讨了顾客关系和信任感在服务评价和顾客反应方面的作用。研究发现,服务过程和服务结果间存在交互作用,顾客关系对服务质量的影响发挥着调节功能,信任感经由服务结果而影响顾客的反应。

 
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