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customer
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  客户
    The Value Chain Analysis of Hotel's Customer Relationship Management
    饭店客户关系管理的价值链研究
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    The Theoretical Analysis and Empirical Study of Customer Loyalty of Service Enterprises
    服务型企业客户忠诚研究:理论阐释与实证分析
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    Theories and Practical Discussion of Customer Relationship Management in Training Market
    培训市场中的客户关系管理的理论与实践探讨
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    Customer Relationship Management and Its Application in Service Enterprises
    客户关系管理及其在服务企业中的应用
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    The Details of How to Establish a Business Hotel's Customer Database System
    商务酒店客户数据库系统创建细则研究
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  顾客
    The Study on Customer Satisfaction Assessment in Service Industry Based on the Partial Least Square for Structural Equation Modeling
    基于PLS结构方程模型的服务行业顾客满意度测评方法及应用研究
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    Study of Hierarchy of Customer Expectations to Service
    服务业顾客期望层次论
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    An Empirical Study of the Relationship among Service Fairness, Customer Service Evaluation and Behavioral Intention
    服务公平性、顾客服务评估和行为意向的关系研究
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    Two Styles of Managing Hotel Customer Relationship: Hard and Soft
    谈饭店顾客关系的软、硬管理
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    Theoretical Framework and Case Study of the Customer Satisfaction Evaluation of Hotel
    饭店顾客满意度综合评价理论体系及实证研究
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  “customer”译为未确定词的双语例句
    Meaning and measures of cultivating loyal customer in hotel industry
    酒店业中培养回头客的意义及措施探析
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    How to Design Inquiry Sheet to Test the Degree of Customer's Satisfaction in Implementing ISO 9000 for Service Trade
    服务行业实施ISO9000的调查问卷
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    Creating Positive Emotion Experience & Gaining Customer Loyalty
    创造正性情感体验 赢得宾客忠诚
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    Impact of the Bundle Strategy on Purchase Intention of Customer in Transnational Fast-Food Industry
    跨国快餐产业采用成组产品战略对于消费者购买意愿影响之研究
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    The core competitiveness of service industry is an important weapon forthe continuable development of the national economy, customer satisfactionis very significant for service industry.
    如何有效提高服务业竞争力,促进服务业的大力发展,已成为保障我国国民经济可持续发展的一大严峻课题。
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  customer
The function, system architecture, and implementation mechanism of CAPP system based on Browser/Server and Customer/Server model are expatiated.
      
A disaster may completely empty the system, i.e., all customers, including the customer under service, may quit the system.
      
A MAP|G|1|n System of Inverse Service Discipline and Resumption of Service of an Interrupted Customer with His Initial Duration
      
Stationary probabilities of the states of a single-server system with Markov input flow, inverse service discipline, and interruption are determined under the assumption that the interrupted customer is served anew with his initial service duration.
      
Invariance of the stationary distribution of network states to the functional form of the distributions of times of customer servicing in the nodes of first type under fixed first moments of these distributions was established.
      
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The article expounds on the importance and necessity of employing CI (corporate identity) strategy for the hotel industry based on today's customers' behaviour, on the latest developments of the competition mode among enterprises and on the internationalized hotel operation.Discussing MI, BI and VI as the core of CI strategy and hotel management, the article concentrates on the general principles and operating modes.In a word, the article provides a brand new approach to creating a modern hotel industry....

The article expounds on the importance and necessity of employing CI (corporate identity) strategy for the hotel industry based on today's customers' behaviour, on the latest developments of the competition mode among enterprises and on the internationalized hotel operation.Discussing MI, BI and VI as the core of CI strategy and hotel management, the article concentrates on the general principles and operating modes.In a word, the article provides a brand new approach to creating a modern hotel industry.

创造现代酒店业新的经营力的CI战略舒伯阳湖北大学旅游系CorporateIdentityStrategy:CreatingNewManagingAbilityintheMordernHotelIndustry¥byShuBuoyangAbstract...

Abstract: Many hotel's food & beverage income has been declined recently because of the tough competition, changed consumer concept, and the anti-corruption campaign of the government. In order to increase the F & B income, hotels should make their products and services sociallzed, and can be accepted by the geeat majority of customers, establish the multi-angle operation models and emphasize the social benefit.

由于市场竞争加剧、消费观念的改变以及我国反腐倡廉运动的开展,旅游饭店餐饮经营近年来出现滑坡现象。针对此现象,本文提出了旅游饭店的餐饮经营要走社会化、大众化道路,建立复合式多角经营方式,挖掘多种经营渠道,重视餐饮经营的社会效益等经营策略

In order to improve the competitive ability of service companies in Shanghai, managers in the companies must pay more respect to the quality management. A latest research indicates that the high - ranking supervisors in service companies seldom directly take part in the quality management. The employees are not enough trained in service quality and service marketing. The service companies have not really diverted operation objectives from raising service efficiency to customer satisfaction.

为了提高上海市服务企业的竞争力,管理人员必须充分重视质量管理,但最新的一项调研显示在具体实施质量管理的过程中高层管理人员直接参与质量工作的力度不够,员工关于服务质量和服务营销方面的知识和技能比较薄弱.服务企业经营目标尚未能从提高服务效率转向顾客满意.

 
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